MISSION MAX GENERAL QUESTIONS
+- What is Mission MAX?
+- Why is HART Redesigning the transit system? How was Mission MAX developed?
+- Does the plan mean I’ll have to walk further to a stop?
+- The plan means I’ll have to transfer. Why is that?
+- When will the changes happen?
Are these changes permanent?
Mission MAX drastically redesigns the HART system and provides a foundation for future expansion over the next 10 years. As always, HART will review service data on an ongoing basis, and continue to implement three service changes annually.
What do I do if HART is no longer an option?
For those worried that the redesign could negatively impact their commute, HART is committed to working with and informing them about other available transit options.
As a transit organization, HART not only provides bus transportation, it also has a robust network of transportation options to ensure that those impacted by the system redesign will be able to get to and from their location quickly and safely. These options include HyperLINK and HARTFlex.
Will taking HART cost more as a result of Mission MAX implementation?
No. There are no increases in fares included in this system redesign.
How much does it cost to implement Mission MAX?
The redesigned system will result in overall savings of approximately $5.5 million in FY18.
We are not just redesigning the bus system, but also better aligning every aspect of our organization to meet the needs of our customers and Hillsborough County taxpayers. The plan reallocates existing service rather than imagining new resources.
How will this help reliability of the system?
The new pattern of routes is much simpler, and the frequencies are higher. Simplicity means it’s easier for HART to manage the operations and correct for lateness, while high frequency means that if a bus is delayed or broken down, another will be along soon, minimizing the impact on customers. Routes will be more direct, less winding, and easier for customers to understand.
This system redesign will also improve the average age of our bus fleet by almost three years, meaning that HART buses will be newer and more reliable.
+- How would bus shelter locations be impacted by Mission MAX?
+- Why is Plant City not included in the new routes?
+- How can I access the new Mission MAX route schedules?
+- Where can I get more information or ask questions?
+- I am currently a certified HARTPlus customer. How will Mission MAX impact me?
Is HARTFlex Brandon changing?
HARTFlex Brandon service was scheduled for elimination in October 2017 as part of Mission MAX. However, due to a number of concerns raised at the August HART Board Meeting, HARTFlex Brandon service will remain for an additional six months as we ramp up HART HyperLINK service in that area.
I’ve heard HART is cutting service to the Social Security Office, MacDonald Training Center, and Tampa Housing Authority. Is this true? What are my options?
HARTFlex South Tampa will now serve the western section of Route 10 (which is being removed) to include connections to the MacDonald Training Center, Tampa Housing Authority, and the Social Security Office. Service will operate hourly.
I have a flight to catch at Tampa International Airport. What are my options?
With the launch of Mission MAX in October, three routes will serve Tampa International Airport (TPA) in FY2018: Route 30 (current service), Route 32 (new service to TPA), and Route 60LX (new service from Westfield Brandon to TPA). We have plans to launch a University of South Florida to TPA service (Route 275LX) in FY19, subject to funding.
Route 30 (weekends) and Route 32 (weekdays) will serve the Rental Car Facility and then proceed to the existing Red Terminal stop. This will last until February, when SkyConnect is operating. Route 60LX will only serve Rental Car Facility. Route 30 (weekdays) and Route 60LX patrons will have to transfer to the Route 32 until that time. This is necessary, in order to maintain schedule.
What are my commuting options to MacDill AFB?
Mission MAX will see the addition of Route 360LX, providing all-day service from Westfield Brandon Mall to MacDill AFB. Routes 24LX and 25LX will continue to operate from Fishhawk/Brandon to MacDill AFB, but will now stop in Downtown Tampa to serve customers of the eliminated Route 27LX.
The HART Service Department will be reviewing Route 24LX/25LX runs. If necessary, HART will operate additional buses on the routes to ensure passenger comfort.
I've heard there won't be any service north of Fletcher. Is this true? What are my options?
No. HART initially proposed “straightening out” routes 33 and 1 and removing routes 18 and 57. After receiving comments regarding HyperLINK being the only remaining option and reviewing the need, the Route 45 is going to split at Yukon Transfer Center. The northern portion from Yukon Transfer Center becomes a new Route 42 that travels north of Fletcher on Nebraska, Skipper/Bearrs and Bruce B Downs.
Will HART continue to operate on holidays?
HART service (including Limited Express service) will continue to operate on holidays.
+- Does HART still serve the Lighthouse for the Blind?